Features
of
TouchPoints.health
®
Electronic Health Record
A structured, comprehensive electronic health record designed specifically for UK private practice. Record consultations, diagnoses, procedures, correspondence and outcomes in a clear, chronological timeline that reflects real clinical workflows.
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Information is instantly accessible, securely stored in UK hosted infrastructure, and organised to support both day to day care and long term follow up. Integrated documents, letters, invoices and communications sit alongside clinical notes, creating a complete and auditable record in one place.
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The result is a single source of truth for your practice, reducing duplication, improving continuity, and supporting safe, efficient care delivery.
Billing
Send invoices directly to all major insurers via our seemless Healthcode integration.
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Send insured invoices directly to all the major insurers including BUPA, AXA, Cigna, Allianz and many others.
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Send self-pay invoices and excess invoices that automatically update in your billing tab once paid saving hours of reconcilliation per week.
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See all your invoices and statuses in one clear unified view.
Scheduling
Designed around the realities of private practice, our scheduling tools give you complete control over clinics, locations and availability. Create recurring sessions, manage multiple sites, and adapt quickly to ad hoc changes without administrative friction.
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Real time calendar updates ensure your team always has a clear view of availability, while integrated billing and pre payment options streamline the patient journey from booking to consultation.
Automated confirmations and reminders reduce DNAs and keep clinics running efficiently, allowing you to focus on delivering high quality care rather than managing diaries.
Real-time transcription
Dictate naturally and watch your words appear instantly on the screen.
Real time transcription reduces administrative burden, improves accuracy, and allows you to complete clinical documentation during or immediately after the consultation.
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In just two clicks, your dictated letter can be finalised and securely shared to the patient portal, keeping communication fast, professional and fully integrated within your workflow.
On-line bookings
Let patients book appointments online through a widget you can embed directly on your own website, or share as a simple booking link.
It is quick to set up, and keeps control of availability in your hands.
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Bookings flow straight into your TouchPoints calendar in real time, with automatic confirmations and reminders to reduce DNAs.
You can also apply booking rules such as appointment types, clinician selection, and pre payment where required, so every booking arrives structured and ready to run.
Other features
1
Modern Design
TouchPoints is built with a clean, intuitive interface designed specifically for busy private practices.
Every workflow has been carefully streamlined to minimise clicks, reduce duplication, and remove unnecessary screens.
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2
Secure Patient Portal
Provide patients with a secure, professional digital front door to your practice. Through their personal portal, patients can view letters, download documents, complete forms, make payments, and access key appointment information at any time.
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No relying on unsecured email.
3
Reporting
Access clear, actionable insights into your practice performance in seconds.
With a single click, download detailed appointment and financial data for further analysis, reconciliation, or sharing with your accountant.
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