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The new Health communication platform

A novel real-time outcome and communication platform for healthcare providers

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Informing patients along their entire healthcare journey and beyond

Personalised patient touchpoints

Clinician curated and personalised for every patient

Time relevant

The right touchpoint at the right time 

Real-time reporting

Detect milestone deviations as they happen

What is the need?

Graph of relative amount of informaton exchanged along a patient journey
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Kazaure et al. JAMA Surgery 2012; Gordon et al. Patient Safety in Surgery 2015; 

Abstract Futuristic Background

TouchPoints.health is a first in class, secure, cloud-based, SaaS, Business-to-Business (B2B) omnichannel communication platform with real time reporting specifically for the healthcare sector.

 

TouchPoints.health uniquely places real time outcome reporting for clinicians at its core.

 

This is combined with personalised time-relevant patient touchpoints that drive engagement and satisfaction.

A unique fully customisable platform

Designed from the ground up by clinicians and world experts in health outcome. 

Record the patient outcome you need, when you need them.

Not just another medical records system. TouchPoints.health is the next generation of healthcare analytics and communication.

Cloud based Analytics 

Real-time meaningful clinical analytics using advanced machine-learning.

Data Science Acceleration

Capture meaningful process and outcome metrics.

Versatility in Application

Use alongside existing Electronic Patient Record systems with custom integration.

Omnichannel Patient Communication

Automated reactive and measurable communication platform.

First in class

Omnichannel secure healthcare communication and outcome platform

 

Unprecedented Actionable Clinical Insights. 

What is a touchpoint?

A touchpoint is every time and any manner a patient interacts with your healthcare organization. Be it- person-to-person, via your website, an app, SMS, questionnaire or any other form of communication.

 

These types of engagements can occur at any time throughout a patients journey.

 

 

Every interaction a patient has with a healthcare service, is an opportunity to strengthen the relationship, record outcome, prevent complications, reduce unnecessary admissions and drive greater clinical engagement.

TouchPoints.health brings these interactions into one platform with real-time analytics to maximize your insights and patients care.

Why communication matters

£1B

Annual cost of poor communication in NHS

22%

Patients dissatisfied with communication

50k

Consultations performed in a clinicians lifetime

$1.7B

Malpractice costs due to poor communication

38%

Patients discharged with poor instructions

Designed for

Hospitals

Clinics

Post-market surveillence

Therapists

Maximise data capture post discharge or intervention

How using TouchPoints.health improves data capture

How optimising touchpoints improves outcome

TouchPoints.health allows you to engage with patients in a way previously unimaginable.

 

Interact with patients at time points set by you. Engage with them at every important milestone after discharge.

Personalise clinically relevant touchpoints for every patient.

 

Reduce complication rates using proactive multi-modal engagement.

 

Capture data in real-time curated by your clinicians for your clinicians.

Image by Aron Visuals

Latest news / media

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Working With

London Business Hub logo
InnovateUK logo
AWS activate logo
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